Privacy Policy

At GoBlu.AI, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our AI-powered services. We are committed to safeguarding your information and ensuring transparency about your data rights.

By accessing www.goblu.ai or using any GoBlu.AI service, you agree to the practices described in this Privacy Policy.

1. Who We Are

GoBlu.AI is an AI-powered SaaS platform provided by us, focused on delivering intelligent automation tools and data-driven solutions to businesses.

For data protection inquiries, you can contact us at: support@goblu.ai

2. Information We Collect

We collect the following types of personal and non-personal information:

a. Information You Provide Directly

• Full name, email address, contact number
• Company name, role, and team size
• Billing address and payment details
• Login credentials and user profile data

b. Automatically Collected Information

• IP address, browser type, operating system
• Session activity and click stream data
• Device information and location data (if enabled)

c. Third-Party Integrations

• Data shared via integrations (e.g., Google, Slack, Zapier)
• Analytics data from services like Google Analytics or Facebook Pixel

3. How We Use Your Information

We use your information to:

• Deliver and improve GoBlu.AI’s AI tools and SaaS solutions
• Personalize your user experience
• Provide customer support and respond to inquiries
• Send service-related communications, newsletters, and updates
• Manage subscriptions, billing, and account security
• Comply with legal obligations and resolve disputes

4. Legal Basis for Processing (GDPR Compliance)

We process your data based on:

• Your consent
• Fulfillment of a contract
• Legitimate interests (e.g., platform improvement)
• Legal compliance

You can withdraw consent at any time by contacting us at support@goblu.ai.

5. Data Sharing and Disclosure

We do not sell your personal data.

We may share data with:

• Trusted third-party service providers (e.g., payment gateways, cloud hosting)
• Legal or regulatory authorities when required
• Business partners under confidentiality agreements

All third parties are bound by strict data processing agreements.

6. International Data Transfers

Your data may be stored or processed outside your country of residence, including in countries that may have different data protection laws. We ensure appropriate safeguards such as Standard Contractual Clauses or Data Processing Agreements.

7. Data Retention

We retain your personal data only for as long as necessary to:

• Provide GoBlu.AI services
• Comply with legal obligations
• Resolve disputes or enforce agreements

You may request deletion of your data by contacting support@goblu.ai.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict certain processing
• Port your data to another service
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise your rights, email us at support@goblu.ai.

9. Data Security

We implement robust technical and organizational measures to protect your data, including:

• SSL encryption
• Firewalls and intrusion detection
• Role-based access controls
• Regular security audits

However, no method of transmission is 100% secure, and we cannot guarantee absolute protection.

10. Use of Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze traffic, and personalize content. For more information, please read our Cookie Policy.

11. Children’s Privacy

Blu.AI services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

12. Links to Third-Party Sites

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any information.

13. Policy Updates

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our services. The “Last Updated” date at the top will indicate the most recent revision. Continued use of our services constitutes acceptance of changes.